Any client will be required to leave a credit card for any appointment taking more then 30 minutes. If the client no calls/no shows the appointment the client could be charged up to 50% of the full price cost of their service. The card wil be run for $1.00 to confirm it is a valid card. That dollar will be applied to the service cost.
If a first time client no calls/no shows their appointment they are no longer eligible for first time promotions.
Cancellations require a 24 hour notice. Emergency situations are exempt.
If you are ( 5 ) minutes late for your appointment time, you may have to be rescheduled for some or all of your services. If you are a first time client, 5 minutes late may result in rescheduling. If rescheduling occurs, it may result in a loss of first time promotional prices.
If a client no calls / no shows for a total of 3 appointments, they will no longer be eligible for discounts ( service industry, student, etc. ).
We understand that these policies may sound a bit harsh, but unfortunately the behavior of some is effecting all of our clients and staff. Long appointments take up a big portion of a staff members time, and no-shows rresult in potentially lost appointments for other clients as well as the esthetician. We never want to turn away a client, so when booking an appointment, please be respectful of our time as we try our best to be respectful of yours.
We want to make everyone ( clients and staff ) happy!
The Birthday Suit reserves the right to change prices, services / packages offered or policies without notice. The Birthday Suit reserves the right to refuse service if we feel the safety
of our team is being compromised. Promotional offers are subject to change without notice, for exact pricing or questions regarding prices please call The Birthday Suit
and speak to one of our Client Services Specialists. Thank you.