Any client will be required to leave a credit card for any appointment taking more then 30 minutes. If the client no calls/no shows the appointment the client could be charged up to 50% of the full price cost of their service. The card wil be run for $1.00 to confirm it is a valid card. That dollar will be applied to the service cost.
If a first time client no calls/no shows their appointment they are no longer eligible for first time promotions.
Cancellations require a 24 hour notice. Emergency situations are exempt.
If you are ( 5 ) minutes late for your appointment time, you may have to be rescheduled for some or all of your services. If you are a first time client, 5 minutes late may result in rescheduling. If rescheduling occurs, it may result in a loss of first time promotional prices.
If a client no calls / no shows for a total of 3 appointments, they will no longer be eligible for discounts ( service industry, student, etc. ).
We understand that these policies may sound a bit harsh, but unfortunately the behavior of some is effecting all of our clients and staff. Long appointments take up a big portion of a staff members time, and no-shows rresult in potentially lost appointments for other clients as well as the esthetician. We never want to turn away a client, so when booking an appointment, please be respectful of our time as we try our best to be respectful of yours.
We want to make everyone ( clients and staff ) happy!